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Our customer service staff is available to assist you.
Simply fill in the fields below to send us a message.

Or you can contact our customer service at any time via Email: we will get back to you within 24 hours to process the results
Email: Care@ntbay.com

Phone: +1 855-888-0017
Address: 4135 Lindbergh Dr., Addison, TX 75001 United States

Mon - Fri From 10 am to 5 pm


About problem order submission:
    1. Please provide your order number;
      if you purchased from our Amazon store, please provide the Amazon order number;
      if you purchased from our website, please provide the order number from our order confirmation email, or you can reply to that email directly.
    2. If there is a quality problem with the item, please provide a clear digital photo in the email. And describe the defect of the goods accurately.
    So that we can provide you with help ASAP. Please provide the above information accurately when dealing with order issues.
    We look forward to assisting you with your inquiry. We will reply to all messages in the order in which they are received and will respond to you within 24 hours.
Get in touch

Our address

NTBAY® HOME+1 855-888-00174135 Lindbergh Dr, Addison, TX 75001

Opening hours

Monday to Friday: 10am to 6pm
Saturday: 10am to 4pm
Sunday: 12am t0 4pm