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NTBAY Washed Cotton King Size Pillowcases, 2 Pack Breathable Yarn Dyed Solid Envelope Closure Pillow Cases, 20 x 36 Inches

$13.99
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  • PRODUCT CRAFT: Made from 100% stone washed cotton. This fabric is stronger than common cotton material. Some customers may experience harder hand feel than regular cotton. This cotton fabric has good air permeability and good moisture absorption. It is hypoallergenic without stimulation to skin. These pillowcases have been professionally stone washed and pre-shrunk. We use the top stone washing methods to deliver the perfect vintage look. It will remain its softness even after several washes.
  • PRODUCT FEATURES: These simple and ultra soft pillowcases can cover and protect the pillows from being dirty and also can decorate your bedroom. Good sewing stitch and exquisite workmanship reduce loose thread. Naturally hypoallergenic cotton is very safe for your family's skin and health. There is no zipper, so it's very easy to put in or take out the pillow. Everyone can select the colors you like and match your room according to your furniture, decorative style and even mood.
  • PACKAGE INCLUDE: 2 King size pillowcases (20"x36") (Pillows are not included.)
  • EASY CARE: Machine wash cold, gentle cycle, tumble dry at low temperature, cool iron if needed. Do not bleach.
  • 100% SATISFACTION SALES SERVICE: We are so confident in the quality of our product that we offer a 90-day return and replacement service! We also provide it with a life-time free customer service. If you find that our products have quality problems, just contact us and we will solve the problem for you immediately.

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at martin@ntbay.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at martin@ntbay.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

1.Shipping

Shipping services outside the U.S. are temporarily not available.Free shipping over $50.For orders less than $50, we charge $8 for shipping. 60-day free return for all orders.

2.Delivery

NTBAY will make reasonable efforts to ensure that orders will ship within two business days.Please allow up to 48 hours after you receive your shipment notification email (“Shipment Confirmation Email”) for tracking information to be updated on site. During the pandemic, the delivery will take 5 - 8 days.Please note that orders may not be shipped to certain places or geographical areas. You may need to pick up the items yourself; therefore please pay attention to the tracking information.

** COVID-19 Update- Due to enhanced warehouse safety measures, it may take longer to process orders.  We appreciate your patience during this time.

If you have any questions regarding faster delivery or shipping please call or email us: care@ntbay.com

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