100% Mulberry Silk Duvet Cover Set
NTBAY 100% Mulberry Silk Duvet Cover Set, Both Side 19 Momme Pure Natural Silk
- PRODUCT FEATURES: Our duvet cover is made of natural silk which is hypoallergenic, smooth, soft, breathable, and comfortable. Our ultra-soft pillow sham provides a superior soft feeling, making you feel like sleeping on a cloud.
- PRODUCT FUNCTION: 2e simple and ultra soft pillowshams can cover and protect the pillows from being dirty and also can decorate your bedroom. It is a bed product which you can use in all seasons.The luxurious silk silky duvet cover providing an incredibly cozy space to sleep night after night.Giving you a great looks for any bedroom.
- PACKAGE INCLUDE:
- Twin: 1 Duvet Cover: 68"x 90" + 1 Pillow shams: 20"x 26"
Queen: 1 Duvet Cover: 90"x 90" + 2 Pillow shams: 20"x 26"
King: 1 Duvet Cover: 104"x 90" + 2 Pillow shams: 20"x 36" - EASY CARE: Silk fabrics are made from protein and delicate health care fibers.Do not scrub on rough items or use a washing machine.Dry cleaning is recommended in professional dry cleaners using low foaming detergents or neutral soaps and special silk detergents. It is suitable for drying in a ventilated place.
- 100% SATISFACTION SALES SERVICE: We are so confident in the quality of our product that we offer a 90-day return and replacement service! We also provide it with a life-time free customer service. If you find that our products have quality problems, just contact us and we will solve the problem for you immediately.
My Account FAQs
Why should I create an account on NTBAY?
It makes your shopping much easier, allow you to:
• Check the status of your current order and keep track of your orders and returns
• Easiest way to contact Customer Service
• Save your shipping and payment information for fast checkout.
•Leave feedback about our products.
•Help you to create a wishlist.
My Order FAQs
What if I have a question before placing an order?
NTBAY provides Live Chat for your convenience. Please feel free to contact our 7*24 hours online service for any help you need.
Can I make changes to my order?
You can make changes to your order before payment or just cancel the current order and place a new one. But you had better not change it after you make payment because it may delay your order preparation.
How do I check my order status?
NTBAY offers a fast way of checking all orders you just need to log in to your account to check the status of your package
My order status is still” preparing”, when will it beshipped?
Total Delivery Time = Preparing Time + Shipping Time
Before we ship your order, we conduct a strict Quality Control checks and testing in order to ensure your product's quality. The processing time varies by location and depends on the specification of the product. Our average time and goal is to ship you order in 48 hours.
All orders will receive an email with tracking confirmation of the shipment.
In case of any question and unexpected delay you can always contact our customer service.
Shipping FAQs
What shipping methods do you offer?
NTBAY partners with major American shipping companies like DHL, UPS, USPS, FedEx.
How can I track my package?
Once an order has been shipped, we will send you a Shipping Confirmation email that includes your tracking number.
My order has not arrived yet, what should I do?
If your order has not arrived by the estimated delivery date, we're here to help. Before getting in touch with us, please check:
1. Tracking number.
2. Checking if you have an attempted delivery from one of our carriers. Your parcel may be awaiting collection at a local Post Office or delivery depot, or you may need to arrange re-delivery.
3. The driver may have left your parcel somewhere safe such as your porch if it shows the parcel already delivered on website. You also can check with your neighbors to see if they have accepted the parcel for you.
What will the shipping company do if they cannot contactwith the receiver when the parcel arrive?
Most of shipping company will deliver the parcel for three times if they the consignee cannot be contacted. They will return the parcel to the sender or leave the parcel at the warehouse after the third attempt. So please make sure you write down the correct shipping address when you make an order and keep your phone on.
We are not responsible for mistakes made by customers.
Payment FAQs
Which payment methods do you accept?
We accept a variety of payment methods:
PayPal ；Credit / Visa/master/Debit card；
How to pay with credit/debit card?
1. On your Shopping Cart page,click “pay by PayPal or credit card” after checkout.
2. Fill in the credit card information.
3. Confirm to complete payment for your item(s).